Role OverviewAs a Concierge, you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident’s well-being and overall experience.
What You Will Do
Answer incoming telephone calls, greet visitors, assist in the maintenance of files, schedule car and bus for resident use, schedule salon appointments, prepare maintenance work orders, answer residents’ requests for sundry items, and perform other tasks as assigned.
Why It Might Be a Fit
Must possess general computer skills, be familiar with Microsoft Office Applications, and have a general appreciation of seniors and an understanding of the aging process.
Requirements
- High school diploma or general education degree (GED)
- Ability to clearly communicate with residents, employees, resident families and visitors in English.
- Ability to effectively respond to questions from employees, managers, clients, customers and the general public.
- Ability to identify problems and use problem-solving and conflict resolution skills.
- Must possess general computer skills and be familiar with Microsoft Office Applications in order to set up, product and update forms.
- Must possess a general appreciation of seniors and an understanding of the aging process, as well as be aware of its challenges.
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