Concord Cardiology Specialty Practice Scheduler

The Specialty Practice Scheduler ensures patients receive timely, efficient, and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments.

What You Will Do

Responsibilities include greeting patients, facilitating patient care, scheduling appointments, obtaining prior-authorization with payers, and ensuring all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed.

Why It Might Be a Fit

The ideal candidate will have strong communication and interpersonal skills, knowledge of medical office operations, and experience in a medical setting.

Requirements

• High School degree or General Educational Development equivalency required
• Must pass annual registration competency exam
• Strong communication and interpersonal skills required
• Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards preferred
• Familiarity with medical terminology preferred
• Minimum of one year as a CHMG Patient Care Coordinator preferred
• Demonstrated customer service experience preferred