Conductor in Training

Keolis America, Inc.
Somerville, MA
Category Operations
Job Description
The Conductor in Training role provides exceptional customer service, works as part of a team, and ensures the safe movement of train passengers and verifies and collects fares. Trainees will receive a rate of $25.22 per hour during a 9-week training period. Upon successful completion, trainees will be paid $31.13 per hour.

Requirements

  • College degree, or an equivalent combination of relevant work experience and training.
  • Preferred experience in a customer service role that involves problem resolution, as well as a work history demonstrating the ability to adapt to various work hours.
  • Proven ability to successfully complete a rigorous training program to uphold necessary qualifications as it relates to FRA regulations as it pertains to railroad safety.
  • Demonstrated experience working in a safety-sensitive environment coupled with ability to troubleshoot and effectively communicate with internal and external key stakeholders.
  • Work experience exhibiting responsibility, initiative, and other leadership characteristics.
  • Prior mechanical experience and knowledge specific to the transportation industry or similar field.
  • Successfully complete a seven- to eight-week training course, including classroom instruction followed by extensive qualifying and on-the-job training associated with the assigned Crew Base.
  • A current valid driver’s license is required to successfully travel throughout the Commuter Rail network and locations as assigned.
  • Report for work on short notice and work weekends and holidays.
  • Works a variety of hours within a 24/7 transportation environment.

Benefits

  • Generous Medical & Rx plan
  • Dental & Vision Plan
  • Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
  • Fidelity 401K Program
  • Flexible Spending Accounts
  • Transit and Parking Reimbursement Benefits
  • Employee Assistance Program
  • Company Sponsored Life & Accidental Death and Dismemberment Benefits
  • Education Assistance
  • Short- & Long-term Disability Benefits
  • Voluntary Benefits Plan options including
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