Role OverviewAs a Connected Services Field Coach, you'll serve as a trusted advisor and performance partner for assigned dealerships, helping teams maximize their connected services potential. You'll collaborate with dealership leadership, client field representatives, and program teams to drive measurable results, improve customer experiences, and create sustainable dealership processes.
What You Will Do
You'll deliver engaging coaching sessions, partner with dealership leadership teams, train dealership personnel, lead monthly performance reviews, and provide ongoing support and guidance.
Why It Might Be a Fit
You'll thrive in this role if you enjoy building relationships, solving challenges, leveraging technology, and celebrating measurable results. You'll be a strategic partner, trusted consultant, and change champion who directly impacts dealership performance and customer engagement.
Requirements
- Exceptional coaching, training, and facilitation skills
- Strong communication and relationship-building abilities
- A passion for helping teams achieve their goals and exceed expectations
- Analytical mindset with the ability to translate data into actionable business recommendations
- Self-motivated, results-driven, and comfortable working independently in the field
- Adaptable and energized by working in fast-paced, technology-driven environments
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off (vacation, sick leave)
- Life insurance
- Disability insurance
- Flexible work arrangements (hybrid work)
- Professional development opportunities
- Employee discounts
- Stock options (equity)
- Bonus/commission
- Paid holidays
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