Role OverviewThe Connected Services Field Coach will serve as a trusted advisor and performance partner for assigned dealerships, helping teams maximize their connected services potential. Through hands-on coaching, strategic consulting, and data-driven insights, the coach will empower dealership personnel with the knowledge, tools, and confidence needed to effectively sell, activate, and support connected vehicle services.
What You Will Do
Deliver engaging, high-impact coaching sessions focused on connected services sales, activation, and customer support. Partner closely with dealership leadership teams to establish and optimize connected services processes within their stores. Lead Monthly Performance Reviews with client Zone Teams, showcasing successes, identifying opportunities, and sharing best practices that align dealership and organizational goals.
Why It Might Be a Fit
This role requires exceptional coaching, training, and facilitation skills, strong communication and relationship-building abilities, and a passion for helping teams achieve their goals and exceed expectations. The ideal candidate will be self-motivated, results-driven, and comfortable working independently in the field.
Requirements
- 3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
- Strong understanding of connected services and their value proposition.
- Strong coaching skills
- Proven ability to deliver engaging and effective coaching sessions.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build rapport and establish trust with dealership personnel.
- Strong analytical and problem-solving skills.
- Proficient in using CRM and other sales-related software.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Chance to make a significant impact on client's connected services strategy.
- Professional development and growth opportunities.
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