Role OverviewAs a Connected Services Field Coach, you'll serve as a trusted advisor and performance partner for assigned dealerships, helping teams maximize their connected services potential. You'll collaborate with dealership leadership, client field representatives, and program teams to drive measurable results, improve customer experiences, and create sustainable dealership processes.
What You Will Do
Deliver engaging coaching sessions, partner with dealership leadership, train dealership personnel, and lead monthly performance reviews. Conduct regular dealership visits, analyze performance metrics, and coach dealership teams on sales and customer engagement techniques.
Why It Might Be a Fit
This role requires exceptional coaching, training, and facilitation skills, strong communication and relationship-building abilities, and a passion for helping teams achieve their goals. You'll thrive in a fast-paced, technology-driven environment and enjoy building relationships, solving challenges, and celebrating measurable results.
Requirements
- 3+ years of experience in automotive, coaching or consulting
- Strong understanding of connected services and their value proposition
- Strong coaching skills
- Excellent communication, interpersonal, and presentation skills
- Ability to build rapport and establish trust with dealership personnel
- Strong analytical and problem-solving skills
- Proficient in using CRM and other sales-related software
Benefits
- Competitive salary and benefits package
- Opportunity to work with cutting-edge technology
- Chance to make a significant impact on client's connected services strategy
- Professional development and growth opportunities
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