Consumer Care Call Agent

Caleres
St. Louis, MO
Category Customer Service
Job Description
Consumer Care Call Agent job at Caleres, a global footwear company, involves handling incoming calls, providing exceptional customer service, and adhering to established call center guidelines. Responsibilities include identifying and prioritizing urgent issues, documenting customer interactions, and following established procedures. Benefits include 30% Associate Discount, Get Paid When You Want, Career Development and Learning Opportunities, and more.

Requirements

  • High School Diploma or equivalent
  • 1-2 years of customer service, call center or retail experience
  • Proficient in using computer systems, software applications, and telephone systems

Benefits

  • 30% Associate Discount
  • Get Paid When You Want
  • Career Development and Learning Opportunities
  • Benefits that Start Day One
  • Relaxed Dress Code
  • Job Training
  • Recognizing You
  • Site Perks
]]>