Role OverviewThis is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA. The Consumer Loan Recovery Manager is responsible for managing the recovery lifecycle of late-stage delinquent and charged-off secured consumer loans, with a primary focus on auto loans and single-family real estate.
What You Will Do
Lead recovery efforts for late-stage delinquent and charged-off auto and mortgage/home equity loan portfolios, design and execute liquidation strategies, analyze portfolio performance, and oversee asset valuation strategies.
Why It Might Be a Fit
The position aims to maximize recovery value, minimize losses, and ensure full regulatory and legal compliance while maintaining a disciplined, customer-sensitive approach. The role requires a comprehensive background in secured asset recovery and collateral liquidations, strong understanding of legal and regulatory frameworks, and 5 or more years of secured loan collections experience.
Requirements
- Bachelor's Degree or the equivalent experience in Finance, Business Administration, or Accounting
- 5 or more years of secured loan collections experience
- 2 or more years of management/leadership experience
- 3 or more years of experience with ICE/MSP servicing platform and/or Salesforce
Benefits
- medical plans with prescription drug coverage
- flexible spending account or health savings account
- dental and vision insurance
- life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- paid time off programs including holiday pay and paid volunteer time
- disability insurance coverage
- maternity and parental leave
- adoption assistance
- educational assistance
- robust wellness program with financial incentives
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