Role OverviewThe Consumer Loan Servicing Specialist plays a vital role in protecting the credit union's interests by ensuring proper documentation and securing collateral for consumer vehicle loans. This position requires frequent collaboration and communication with internal departments, external vendors, and members to obtain and verify essential loan documentation.
What You Will Do
Manage the full lifecycle of consumer loans, resolve title discrepancies, ensure timely member communication, process incoming mail, audit title documentation, respond to inquiries, and perform additional duties as assigned.
Why It Might Be a Fit
The ideal candidate will have a solid understanding of required documentation for titled vehicles, exceptional accuracy and organizational skills, strong verbal and written communication abilities, technical proficiency in loan servicing software and Microsoft Office applications, and analytical thinking skills.
Requirements
- Vehicle Title Documentation Knowledge
- Attention to Detail
- Communication Skills
- Technical Proficiency
- Multitasking & Prioritization
- Analytical Thinking
Benefits
- Student Loan & Tuition Assistance
- Employee Loan Discounts
- Weekly Paychecks
- 401(k) with Employer Match & Profit Sharing
- Lighthouse Leave Program
- Volunteer Time Off (VTO)
- PTO + Paid Federal Holidays
- Balanced Schedule
- Comprehensive Medical, Dental & Vision Plans
- HSA/FSA Options
- Discounted Pet Insurance
- Employee Assistance Program (EAP)
- Annual Bonus Program
- Engagement Groups
- Ongoing Training & Career Growth
- Annual Summit & Team Outings
]]>