Role OverviewAs a Consumer Marketing Consultant, you'll be part of creating and delivering amazing customer experiences while enjoying a unique culture. The role involves providing support from initial vehicle reveal through customer reservation to purchase, troubleshooting technical difficulties, and answering questions related to dealership information, brochure fulfillment, and more.
What You Will Do
Responsibilities include multi-channel communication with customers, explaining services and special promotions, documenting customer interactions, meeting program metrics targets, and participating in projects and tasks assigned by Operations Management.
Why It Might Be a Fit
The ideal candidate will have strong active listening skills, excellent written and oral communication skills, and the ability to work in a team environment. They should be able to prioritize and organize work, adapt to a flexible schedule, and have intermediate computer skills.
Requirements
- High School Diploma or equivalent
- Minimum 1 year demonstrated sales experience
- Minimum 1 year's experience in a contact center environment
- Previous telemarketing experience preferred
Benefits
- $16.50
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k)
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
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