Role OverviewThe Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight, and retain customers. The role provides exceptional customer service, handles customer inquiries, and meets sales goals by promoting TDS products and services.
What You Will Do
Deliver sales and retention results through providing exceptional customer service, exceeding or meeting monthly sales goals, and handling customer inquiries and billing issues.
Why It Might Be a Fit
The ideal candidate will have 1+ years of experience in sales or customer service, strong negotiation and selling skills, and the ability to meet or exceed sales goals. The role offers unlimited earning potential, a comprehensive benefits package, and opportunities for growth and development.
Requirements
- 1+ years' experience in a sales or customer service role
- 2+ years computer experience
- Ability to meet or exceed sales goals
- Strong negotiation, selling, and closing skills
- Excellent interpersonal communication skills
- Problem-solving skills
- Understanding of the telecommunication industry and products
- Ability to work overtime with advance notice
- Ability to work a shift with an ending time of 8:00 p.m. CST and a potential Saturday rotation
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- Short-Term & Long-Term Disability
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
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