Consumer Services Coordinator

ADP Employer Services
Los Angeles, CA
Category Human Resources
Job Description
Role Overview

Provides information, advocacy, and service arrangement for consumers and families. Participates in the development of program plans for individuals; monitors and evaluates these plans and revises them as necessary. Identifies and coordinates services for individuals and their families.

What You Will Do

Serves as an advocate for individuals served by community agencies. Schedules and attends interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Documents, completes forms and reports in accordance with regulations and NLACRC policies and procedures.

Why It Might Be a Fit

Requires understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.

Requirements

  • Bachelor’s degree in psychology, social work, sociology, or related human services field
  • At least two years of related experience
  • Valid California Driver’s License and reliable transportation
  • Bilingual Spanish may be required dependent upon position

Benefits

  • Health Insurance
  • Dental Insurance
  • Pre-Tax Flexible Spending Account for eligible health care expenses
  • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
  • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
  • No cost Vision plan for employees and eligible dependents
  • Retirement plan
  • Deferred compensation plans - 457 and 403(b)
  • Participate in the Public Service Loan Forgiveness program
  • Paid Time Off
  • Holidays
  • Professional Development Opportunities & Growth
  • Diversity, Equity, and Inclusion
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