Role OverviewDelivering an exceptional member experience by efficiently handling high-volume inbound calls and digital inquiries, resolving member issues accurately, and completing transactions in real time.
What You Will Do
Assist members with contact center functions, process transactions, provide information and research, and promote credit union products and services.
Why It Might Be a Fit
The ideal candidate will have strong customer service skills, product knowledge, and the ability to work effectively in a fast-paced environment.
Requirements
- High School Diploma or GED
- Two (2) years of customer service experience
- One (1) year financial institution experience
- Contact Center experience preferred
- Bilingual preferred
Benefits
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- Paid time off
- Paid holidays
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