Role OverviewAnswers incoming calls for the whole organization, providing customer service and performing various tasks such as scheduling appointments and verifying insurance coverage.
What You Will Do
Perform with the best customer service, phone etiquette, and follow company communication script. Update demographics, schedule appointments, and transfer calls to appropriate departments.
Why It Might Be a Fit
Ability to communicate well, medical background a plus, and Spanish speaking preferred.
Requirements
- HS Diploma or equivalent
- Medical background a plus
- Computer Skills
- Medical Terminology
- Ability to communicate well
- Spanish speaking preferred
Benefits
- Comprehensive medical, dental, and vision insurance
- Paid time off (vacation, sick leave, and holidays)
- 401(k) retirement plan with employer matching
- Incentive program
- Life and disability insurance
- Continuing education and professional development opportunities
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Reimbursement for licensure and certifications
- Reimbursement for CPR
- Discounted services
- Employee recognition programs
- Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
- Pension plan
- Cancer insurance policies
- Employee-paid life insurance — 2x annual salary, up to $150K
- AAA membership (discounted rates)
- BJ’s Wholesale Club membership (discounted rates)
- Direct deposit
- Childcare reimbursement program
- Intersite travel reimbursement
]]>