Contact Center Associate (Miramar) Contract to Hire

SCCU Simple
Any Location, FL
Category Customer Service
Job Description
At Space Coast Credit Union (SCCU), we're committed to delivering financial services founded on integrity and a people-first philosophy. As a Contact Center Associate, you'll provide exceptional quality service for members via telephone, fax, and mail, and cross-sell SCCU products and services.

Requirements

  • 1-12 months of prior customer service experience, including 6 months in a Call Center environment.
  • High School Diploma or equivalency required
  • Bilingual fluency (English/Spanish) required

Benefits

  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
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