Contact Center Support Expert

Insite Managed Solutions
Indianapolis, IN
Category Operations
Job Description
Join Insite and become a Contact Center Support Expert, providing customer service and troubleshooting support for Delta Faucet Company products. In this role, you will utilize critical thinking skills to deliver a 'Best in Class' approach to customer interactions.

Requirements

  • Must be 18 years or older
  • Availability to work Monday - Saturday 9 am - 6 pm
  • Ability to work in-office 100% of the time
  • Availability to work Saturdays and holidays
  • Superior customer service, patience, and communication skills
  • Comfortable with technology and possess the ability to navigate within multiple systems, multiple screens, etc.
  • Proficient typing skills

Benefits

  • 401k
  • PTO
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Short-term disability insurance
  • Long-term disability insurance
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