Contact Center Team Leader

GT Independence
Salem, OR
Category Customer Service
Job Description
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. We're looking for a Contact Center Team Leader who can provide quality and efficient service to customers through daily management of a team of employees. The ideal candidate will be able to motivate, recognize, and reward team members, and provide continual evaluation of processes and procedures.

Requirements

  • High School Diploma or GED required
  • At least 2 years of related experience
  • Excellent written and oral communication skills
  • Extensive experience in working on complex projects with critical thinking and problem solving
  • Competent in the use of Microsoft programs and the Internet

Benefits

  • Flexible paid time off
  • Competitive wages & benefits
  • Meaningful opportunities for professional growth
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