Content Developer

Southwest Airlines
Dallas, TX
Category Human Resources
Job Description
As a Content Developer supporting the SWA University Learning Development Team, you'll design and develop engaging, high-quality learning solutions that equip Employees with the knowledge and skills they need to succeed.

Requirements

  • Develops effective and engaging learning content using industry-leading development tools.
  • Responsible for creating and maintaining all learning material for a specific Customer, and can include online learning, classroom curriculum, job aids, simulations, graphics and performance support tools.
  • Work closely with Subject Matter Experts to gather project requirements and ensure the accuracy of the content.
  • Plan and estimate project timelines prior to starting their work.
  • Build and strengthen relationships with internal and external Southwest University Customers to understand the target audience’s needs, what they value, and what works best for them.
  • Balance multiple projects at a time to scope projects effectively, meet milestones and target timelines
  • Provide support and fosters collaboration among Team Members, ensuring seamless project execution and achieving collective success
  • Develop in an agile environment and stay adaptable to change.
  • Conduct quality assurance and testing of the learning content they create.
  • Design assessments and evaluation methods to measure the effectiveness of the learning experiences.
  • Create storyboards, prototypes, and mockups to visualize and communicate the Learning Experience.

Benefits

  • Fly for free on any open seat on all Southwest flights (your eligible dependents too)
  • Competitive health insurance for you and your eligible dependents (including pets)
  • 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
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