Content Management and Operations Lead (Drupal)

Ad Hoc is seeking a Content Management and Operations Lead (Drupal) to lead content operations supporting a federal financial regulatory web services program. This position is responsible for the day-to-day management of the content operations team, including staff supervision, workload prioritization, quality assurance, performance management, and operational delivery.

What You Will Do

The Content Management and Operations Lead will directly supervise the team responsible for developing, reviewing, publishing, and maintaining web content in Drupal. They will establish operational priorities, manage team performance, and implement the standards, workflows, and governance practices necessary to ensure the customer's digital content is accurate, accessible, secure, and delivered on time.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in web content operations or content management for large, public-facing websites, including demonstrated experience directly supervising employees or managing content publishing teams. They will also have hands-on experience administering or building content within Drupal 9, 10, or 11, and a strong working knowledge of HTML and CSS.

Requirements

• 5+ years of experience in web content operations or content management for large, public-facing websites
• demonstrated experience directly supervising employees or managing content publishing teams
• hands-on experience administering or building content within Drupal 9, 10, or 11
• strong working knowledge of HTML and CSS
• experience implementing and maintaining Section 508 and WCAG accessibility standards
• experience managing content operations against established SLAs
• experience using web analytics platforms such as Google Analytics 4 (GA4) or equivalent tools
• experience working within Agile delivery environments using Jira, Confluence, or equivalent project management and collaboration tools
• strong organizational and problem-solving skills
• excellent written, verbal, leadership, and interpersonal communication skills

Benefits

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program