Role OverviewThe Content Operations Specialist will oversee and manage the structure, organization, and technical delivery of content across the Global Education ecosystem. This role will ensure learning content, knowledge assets, and platform workflows are structured for scalable global delivery and seamless user access.
What You Will Do
Responsibilities include defining content structures, managing technical content migration projects, optimizing content architecture for AI applications, and building dashboards to track content consumption and platform performance.
Why It Might Be a Fit
The ideal candidate will have 3-5 years of experience in content architecture, information architecture, or technical project management, and hands-on experience with content modeling, taxonomy development, and metadata strategies.
Requirements
- 3–5 years of experience in content architecture, information architecture, technical project management, or content management system (CMS/LMS) administration
- Hands-on experience with content modeling, taxonomy development, metadata strategies, and structured content frameworks
- Familiarity with Learning Management Systems (LMS), Knowledge Management (KM) platforms, or community management tools
- Working knowledge or strong interest in applying AI tools, LLM search optimization, and automated workflows to digital content bases
- Practical experience using data visualization tools like Tableau, Power BI, or Excel to track usage metrics and content health
Benefits
- Medical, dental, life and disability insurance
- 401(k) matching
- Unlimited paid time off
- 10 paid holidays per year
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