Contract Services Program Officer

State of Montana
Any Location, MT
Category Social Services
Job Description
Contract Services Program Officer will coordinate case offers and assignments to Contract Public Defenders, provide billing and system support to contract providers, and assist with contractor oversight, recruitment, and retention. The Officer will work closely with the Contract Services Program Manager to ensure alignment with OPD's policies, procedures, and mission. They will also provide technical support to contractors and prospective contractors navigating OPD's case management and other systems.

Requirements

  • Contract Services Program Operations
  • Coordinate statewide program activities for providing litigation-related contracted services
  • Respond to requests for assistance or program information
  • Enter, track, maintain, analyze, and report program data within OPD's case management system
  • Interact with community, clients, contractors, judicial officers, and agencies to facilitate program activities
  • Provide technical and system support to contractors and prospective contractors
  • Recruit and retain new contractors
  • Report and address complaints, issues, and suspected violations of program requirements
  • Analyze documents, data, and reports for program noncompliance and initiate corrective actions

Benefits

  • Health coverage
  • Retirement plans
  • Paid vacation, sick leave, and holidays
  • Work/life balance
  • Flexible schedules
  • Opportunities and room for professional growth
  • Telework (when applicable)
  • Public Service Loan Forgiveness
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