Role OverviewIndependence Marketing Group is seeking a highly organized and customer-focused Contracting Specialist - Administrative Assistant to join our team. In this role, you will be the main point of contact for our agents, ensuring a smooth and efficient contracting experience.
What You Will Do
Handle communications, manage documentation, and provide support throughout the contracting process. Manage inbound and outbound calls and emails from agents, organize and maintain records, and serve as a knowledgeable resource for agents on carrier contracting and certification requirements.
Why It Might Be a Fit
We offer a collaborative and supportive work environment where your contributions are valued. We invest in our team members' growth and success, ensuring a fulfilling career path.
Requirements
- Bilingual (English and Spanish)
- 1-2 years of customer service experience
- Proficiency in CRM systems, Microsoft Office, and Adobe software
- Strong organizational skills and attention to accuracy
- Ability to work independently with minimal supervision and collaborate effectively with colleagues
Benefits
- Paid time off
- Training & development
- Opportunity for advancement
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