Role OverviewThis position provides service to customers by assisting with repairs and maintenance, coordinating field technicians' workload, and monitoring customer service expectations.
What You Will Do
Receive customer calls, coordinate field technician routing, allocate parts, monitor work orders, and follow up with customers.
Why It Might Be a Fit
Strong mechanical understanding, availability for on-call schedule rotation, and experience in a related position are required.
Requirements
- High School Diploma or GED
- 1-2 years of experience
- Strong mechanical understanding
- Availability for an on-call (24/7) schedule rotation
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