Coordinator - Rental Services Service

MacAllister Machinery Co., Inc.
Byron Township, MI
Category Customer Service
Job Description
The Coordinator - Rental Services Service will assist with processing warranty and customer damage claims, register extended coverage, and coordinate service calls. The role requires 3 years of experience with equipment, strong decision-making and problem-solving skills, and a high school education.

Requirements

  • Assist with processing warranty and customer damage claims
  • Register extended coverage with manufacturer
  • Coordinate service calls
  • Track premium expenses and discounts
  • Enter warranty type code for new machines
  • File warranty claims
  • Research and validate warranty information
  • Update Scheduled Maintenance Form
  • Invoice/claim work orders
  • Document customer damage
  • Track parts for warranty returns
  • Monitor PSP and PIP
  • Organize and update safety and operators manuals
  • Complete special assignments or projects

Benefits

  • Full-time employment
  • Benefits offered (not specified)
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