Coordinator Patient Care

VITAS Healthcare
San Antonio, TX
Category Healthcare
Job Description
Effectively processes calls in a systematic and organized manner following Care Connection Center scripts, policies, and procedures. Ensures timely and accurate documentation on all tasks completed in accordance with Telecare documentation standards. Facilitates communication between Telecare team members, staff in the field, and patients and family.

Requirements

  • Two or more years related experience in medical terminology and/or in a call center environment
  • High school degree or basic education equivalency
  • Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
  • Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages

Benefits

  • Competitive compensation
  • Health, dental, vision, life and disability insurance
  • Pre-tax healthcare and dependent care flexible spending accounts
  • Life insurance
  • 401(k) plan with numerous investment options and generous company match
  • Cancer and/or critical illness benefit
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Legal Insurance
  • Roadside Assistance
  • Affinity Program
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