Coordinator, Rail Car Appearance

Chicago Transit Authority
Chicago, IL
Job Description
Front line supervisors ensuring cleanliness of CTA’s fleet of rail cars by coordinating, supervising, and overseeing rail car servicers, vendors, and other staff assigned to the section.

Requirements

  • Visually surveys rail cars in yard and line of road to determine if vehicle should be pulled for immediate service or meets appropriate standards to remain in scheduled cleaning cycle.
  • Coordinates platform, campaign, and single shop activities of car servicers, vendors, and other staff to meet quality and service standards.
  • Assists management with disciplinary interviews and investigations regarding attendance and work performance.
  • Prepares reports on work shift service and quality in order to provide management with current state of the fleet information.
  • Determines if work techniques and equipment utilization of car servicers, vendors, and other staff are appropriate to shift and location in order to maintain consistent standards.
  • Reviews work reports of car servicers, vendors, and other staff to determine adherence to instructions.
  • Interfaces with other departments and external vendors to resolve problems such as: material procurement, vehicle call-ins and personnel issues.
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