Corporate Concierge Admin (Seasonal)

1-800-FLOWERS.COM
Any Location, OR
Category Customer Service
Job Description
Role Overview

The Corporate Concierge Admin is a seasonal customer service and administrative role responsible for supporting the Corporate Concierge team and assisting business clients with gifting and order management.

What You Will Do

Provide exceptional service by handling customer inquiries, processing orders, gathering critical information, and ensuring a seamless experience for our corporate customers.

Why It Might Be a Fit

This role requires a high degree of professionalism and involves contacting clients to obtain critical information needed to process order requests, answering inbound business phone lines dedicated to corporate customers, creating invoices, entering phone orders, responding to customer emails, and providing additional support as needed.

Requirements

  • High school diploma or equivalent required.
  • Minimum of one (1) year of experience in a customer service environment.
  • Must successfully complete pre-employment skills assessments, classroom training, and meet all established performance expectations.
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