Count Team Associate

Suffolk Regional OTB / Jake's 58 Casino Hotel
Any Location, NY
Category Customer Service
Job Description
Count Team Associate responsible for following regulations, operating cash counting machines, and training associates. Requires high school diploma, cash handling experience, and ability to obtain NY State Gaming License.

Requirements

  • Follow all New York State Gaming Commission regulations, Gaming Operating Procedures.
  • Operate cash counting machines.
  • Comply with count room security and surveillance protocols.
  • Perform manual cash counts and prepare cash for transfer to main banker.
  • Train current and new associates on proper procedures and regulations.
  • Maintain a safe, clean work environment.
  • Treat each guest/associate in a professional manner.
  • Lead by example in guest service and interaction with associates.
  • Use active listening skills to control difficult situations and maintain goodwill.
  • Role model company guest service program.
  • Other duties as assigned.
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