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Court Assets Customer Service Representative

New York City
New York, NY
Category Administration
Job Description
Role Overview

The Court Assets Unit manages and safeguards court funds originating from Cash Bail or Court & Trust Cases. The Treasury Court Assets team is responsible for the recording court deposits, as well as the timely and accurate disbursement of funds.

What You Will Do

Serve as liaison between the Court Assets Unit and the public, respond to daily customer service telephone inquiries, assist the public with the completion and submission of Cash Bail forms, and review, process, and file all incoming Cash Bail forms.

Why It Might Be a Fit

The ideal candidate must possess exceptional customer service skills and be technologically savvy, with a great deal of customer interaction required.

Requirements

  • A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty;
  • An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above;
  • A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
  • Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.

Benefits

  • Dental insurance
  • Vision insurance
  • Paid holidays
  • Paid time off
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