CPS QA/Certification Advisor

Jackhenry
Milwaukee, WI
Remote
Job Description
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences.

Requirements

  • Independently plan, execute, and certify end-to-end and HTS testing efforts for new products and enhancements within payment processing environments.
  • Interface regularly with internal Project Managers, Business Analysts, Developers, QA teams, product partners, vendors, and banking customer staff throughout certification efforts.
  • Review system, functional, and business requirements to ensure adequate test coverage and certification readiness.
  • Analyze results, document defects, perform causal analysis, and track issues to resolution.
  • Coordinate certification and testing activities across multiple teams and external partners.
  • Serve as a liaison between technical and non-technical stakeholders to ensure requirements, timelines, and expectations are met.
  • Support test environment readiness, data setup, execution scheduling, and certification timelines.
  • Ensure adherence to QA standards, certification processes, and documentation requirements.
  • Provide training, mentoring, and cross-training to less experienced QA team members.
  • May assist with planning and coordinating the test activities of others on small to mid-sized initiatives.
  • Communicate testing status, risks, and certification results to leadership and stakeholders.

Benefits

  • Comprehensive benefits designed to support your physical, mental, and financial health
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