Creative Operations Consultant

ICP Inc.
Atlanta, GA
Category Operations
Job Description
We are seeking a Senior Consultant for our Creative Operations practice. This role will lead workstreams, drive clarity in deliverables, and build trust with client stakeholders. You will be a trusted strategic advisor, shaping creative operating models and optimizing workflows. Experience in creative operations, marketing ops, or transformation consulting is required.

Requirements

  • Deliver consultancy across billable and non-billable projects focused on upstream creative operations
  • Lead the design and delivery of operating models, workflow strategy, delivery processes, and platform configurations
  • Combine deep subject matter expertise with broader consulting capabilities to shape end-to-end solutions
  • Act as an internal advisor and peer reviewer for Strategy & Consulting (S&C) colleagues
  • Stay ahead of trends in creative process innovation, including automation, AI, and integration with Studio Ops and Content Studio teams
  • Help build client relationships, expanding ICP's network and ensuring alignment with decision-makers and budget holders
  • Mentoring, coaching and professional development support for practice members
  • Contribute to development of playbooks, templates, and strategic frameworks
  • Collaborate with the S&C team to produce domain-specific industry insights and best practices
  • Drive thought leadership by identifying trends, surfacing continuous improvement opportunities, and aligning creative operations with related ecosystems

Benefits

  • Generous Paid Time Off
  • Paid Holidays
  • Volunteer Time Off
  • Summer Half-Day Fridays
  • Competitive Medical, Dental, and Vision Benefits
  • Mental Health Support
  • Robust Savings Plan
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