Creative Studio Solution & Onboarding Customer Success

Requirements

• Proven track record of training, education, and building tutorials for a web-based academy
• Strong user of Adobe products (e.g Photoshop), Figma, Sketch, or Google Web Designer
• Organized and good at presenting in a step-by-step manner
• A highly innovative, quick learner of new tools and features
• Great communicator with both written and very presentation skills
• Must be creative and a good communicator with external partners on a day-to-day basis
• Very punctual and have several years of managing and dealing with clients
• A start-up mentality and a flexible approach to unpredictable complex situations
• Passionate to get the best job done with a customer-first attitude
• Basic front-end Responsive Web App product management skills, design, and development
• Design experience with HTML5, CSS, and advanced ad tech systems
• Experience with ad operations and trafficking ads a plus
• Must be flexible to work with different virtual teams
• The individual must be willing to go the extra mile with a mindset of customers first with very high-maintenance brand-perfect clients

Benefits

• Strong commitment to work-life balance
• Flexible work and vacation time
• Generous paid time off and flexible work-from-home policies
• Ability to take educational courses and support continuous learning
• Continuous merit-based pay increases
• Stipend paid parental family leave policies