Role OverviewThe Creator Policy & Programs Manager will develop strategies and policies to govern content and creator governance, ensuring a safe and trustworthy ecommerce ecosystem. The role involves collaborating with cross-functional stakeholders to consolidate and analyze pain points, and implementing feedback loops and operational workflows to ensure day-to-day quality.
What You Will Do
Develop strategies and policies for content and creator governance, mitigate risks, monitor and raise the overall ecommerce content ecosystem quality. Engage cross-functional stakeholders to consolidate and analyze pain points, and implement action plans and operational workflows to resolve them.
Why It Might Be a Fit
The ideal candidate will be driven, motivated and proactive, with excellent coordination, communication and project management skills. Familiarity with e-commerce compliance and ecosystem management, as well as strategic business sensitivity, will be advantageous.
Requirements
- Bachelor's degree or equivalent practical experience
- Working experience or practical experience in Creator and Ecosystem Operations or Strategy, Social Media Content Safety, Trust & Safety, Internet Safety and related fields
- Driven, motivated and proactive; excellent coordination, communication and project management skills
- Willingness to travel when needed and work across timezones
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