Role OverviewThe Credit Collections Specialist will work as a close partner to our Collections and Customer Service teams, reviewing credit worthiness of current and potential customers, and evaluating orders to determine any potential risk associated to the fulfillment of the potential order.
What You Will Do
A Typical Day: Engage with customers through phone calls and emails to evaluate orders and account status, process credit applications, and manage rejected/returned emailed statements and invoices.
Why It Might Be a Fit
You are self-motivated and customer centric, with exceptional conflict resolution skills, and experience with high-volume collections and/or credit experience.
Requirements
- 2+ years of high-volume collections and/or credit experience
- Microsoft Office skills
- Experience with SAP or other ERP software
- Fantastic communication skills & proficiency in English (verbal and written)
- Quality, high-speed internet connection at home
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k/401k match
- Employee assistance programs
- Paid time off
- Paid sick time off
- Paid holidays
- Paid parental leave
- Professional development opportunities
- Monthly IT stipend
- On-demand pay options
- Profit-sharing bonus
- Annual bonus
- Casual dress code
- Volunteer opportunities
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