Credit & Collections Associate

Requirements

• High School Diploma required (associate degree preferred)
• 2+ years of related experience in similar call center, collections, and/or customer service role
• Basic knowledge of customer service, collections processes and procedures
• Ability to access the CIS (Customer Information System) to access and update account information
• Effective interpersonal, verbal and written communication skills
• Familiar with using email, word processing, spreadsheets and project management skills
• Experience with customer information systems preferred
• Maintains confidentiality with customer information
• Comprehension of basic mathematical concepts and calculations
• Ability to manage multiple tasks and responsibilities simultaneously