Credit Manager

The Credit Manager leads and directs all global functions involving credit risk assessment, collections, dispute resolution, and cash application. This role is responsible for protecting the company’s accounts receivable (AR) assets, optimizing cash flow, and managing risk while strategically partnering with Sales to support business growth.

What You Will Do

Monitor and report on key metrics, including DSO (Days Sales Outstanding), CEI (Collection Effectiveness Index), aging trends, and bad debt reserves. Oversee the underwriting, approval, and assigning of credit limits for new and existing domestic and international accounts. Manage risk-mitigation portfolios, including credit insurance programs, letters of credit, and structured finance solutions.

Why It Might Be a Fit

The ideal candidate will have a deep understanding of creditor rights, commercial law, and bankruptcy procedures. They will have a proven ability to navigate high-conflict situations and handle sensitive negotiations with key accounts. The candidate will also have strong ability to balance day-to-day tactical priorities with long-term strategic goals.

Requirements

• Bachelor’s Degree in Finance, Accounting, or a related business field
• Minimum 10 years of progressive commercial credit management experience
• Advanced proficiency with enterprise ERP systems (e.g., SAP, Oracle, NetSuite)
• Proven experience implementing or managing credit and collection automation software (e.g., HighRadius, Quadient, Billtrust)
• Advanced proficiency in Microsoft Excel and data analytics tools for portfolio modeling and reporting

Benefits

• Life Beyond Work: Our intention is to care for the well-being of every individual we engage with, understanding them as a whole person.
• Take Ownership: Our intention is to match our actions with our words, building trust with others.
• Treat All People with Respect: Our intention is to recognize the diverse experiences, styles, and backgrounds of others, treating everyone with dignity.
• Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions with excitement, confidence, and psychological safety.
• Commitment to Those Who Count on Us: Our intention is to drive innovation and practical solutions through understanding the needs of our coworkers, customers, owners, and communities.