Credit to Cash Senior Operations Analyst

BDO USA
San Antonio, MS
Category Finance
Job Description
The Credit to Cash Senior Operations Analyst is responsible for monitoring and facilitating issue resolution for the day-to-day activities of the billing and contract administration team, as well as providing input in the development of firm wide billing and contract administration policies and procedures.

Requirements

  • Provides billing and contract administration direction and support to client facing professionals and lead analyst
  • Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices
  • Trains new and existing staff on the firm’s billing and contract administration policies, procedures and best practices
  • Serves as a subject matter expert (SME) of the financial system relating to customer billing configurations, billing process and best practices
  • Reviews identified billing and contract administration issues, and updates departmental procedures and Knowledge Based articles
  • Leads billing and contract administration improvement projects in individual locations, as directed

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Employee Stock Ownership Plan (ESOP)
  • Tuition Reimbursement
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