Credit to Cash Senior Operations Analyst

BDO USA
San Antonio, MS
Category Consulting
Job Description
The Credit to Cash Senior Operations Analyst is responsible for monitoring and facilitating issue resolution for the day-to-day activities of the billing and contract administration team. The Senior Analyst provides input in the development of firm wide billing and contract administration policies and procedures.

Requirements

  • Provides billing and contract administration direction and support to client facing professionals and lead analyst
  • Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices
  • Trains new and existing staff on the firm’s billing and contract administration policies, procedures and best practices
  • Reviews identified billing and contract administration issues, and updates departmental procedures and Knowledge Based articles
  • Leads billing and contract administration improvement projects in individual locations
  • Researches and responds to client questions received through the BDO eBill portal
  • Mentors and assists in the development of lead analysts

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
  • Relocation Assistance
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