Role OverviewThe Critical Facility Shift Technician is responsible for the safe, reliable, and efficient operation of mission-critical infrastructure within the data center. This role covers all aspects of energy isolation, switch activity, and facility rounds, ensuring compliance with safety standards and operational procedures.
What You Will Do
Conduct scheduled and unscheduled facility rounds, inspecting all critical systems for proper operation and signs of abnormality. Monitor Building Management System (BMS), Electrical Power Monitoring System (EPMS), and other automation platforms for alarms and alerts; respond promptly per SOPs.
Why It Might Be a Fit
The Critical Facility Shift Technician reports directly to the Critical Facility Shift Manager and works as part of a larger team that strives for excellence through teamwork and accountability. This is a shift-based role requiring flexibility to work nights, weekends, and holidays as part of a 24/7 operations team.
Requirements
- High school diploma or equivalent required; technical certification (electrical, mechanical, HVAC, or related field) preferred.
- 2+ years of experience in mission-critical environments (data center, hospital, industrial plant, etc.).
- Demonstrated experience with energy isolation, LOTO, and switchgear operations.
- Strong understanding of electrical and mechanical systems, including UPS, generators, switchgear, PDUs, CRAC/CRAH units, and fire/life safety systems.
- Proficiency in BMS/EPMS platforms and alarm management.
- Ability to read and interpret one-line diagrams, MOPs, SOPs, and EOPs.
- Knowledge of OSHA, NFPA 70E, and other relevant safety standards.
- Experience performing LOTO and energy isolation in accordance with regulatory and company requirements.
Benefits
- Excellent communication and documentation skills.
- Ability to work shifts, including nights, weekends, and holidays as required.
- Commitment to continuous learning and professional development.
- Strong teamwork and accountability mindset.
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