CRM Business Enablement Manager

Kyocera Document Solutions America
Any Location, NJ
Category Operations
Job Description
Role Overview

As a CRM Business Enablement Manager, you will serve as a strategic partner across Sales, Marketing, IT, with a primary focus on Microsoft Dynamics as Kyocera’s CRM platform. This position is responsible for driving user adoption and process consistency, while also helping shape how CRM supports Kyocera’s broader go-to-market strategy and sales methodology.

What You Will Do

Responsibilities include championing the strategic adoption of Microsoft Dynamics, acting as a key stakeholder and internal advocate for the CRM ecosystem, and developing and delivering training, enablement, and communication plans to help sales teams fully leverage CRM tools.

Why It Might Be a Fit

This role requires a strong analytical skills, with the ability to interpret data and turn insights into actionable recommendations, and experience translating business needs into process improvements, system enhancements, and user-facing solutions.

Requirements

  • Bachelor's degree in a business or marketing-related field
  • Minimum of 4 years of experience in similar roles
  • Experience translating business needs into process improvements, system enhancements, and user-facing solutions
  • Strong analytical skills, with the ability to interpret data and turn insights into actionable recommendations
  • Experience developing training, enablement, or changing management programs that drive adoption of systems, tools, or methodologies

Benefits

  • Medical, dental and vision plans
  • 401k match
  • Flexible spending
  • Disability and life insurance
  • Paid time off and holidays
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