CRM Specialist

The Block Logistics
Austin, TX
Category Customer Service
Job Description
Role Overview

As a CRM Specialist at Tradeblock, you will be responsible for developing and executing marketing campaigns that drive user retention and engagement. You will work closely with our product team to create content, execute campaigns, and measure results.

What You Will Do

Coordinate multichannel campaigns (email, SMS, and mobile app) from concept to execution, create an ongoing A/B testing pipeline, report results, and assess performance.

Why It Might Be a Fit

We are looking for a talented CRM Specialist with 3-5 years of experience in CRM and proficiency in email, SMS, and mobile app marketing techniques.

Requirements

  • 3-5 years of experience in CRM (email, SMS, and mobile app)
  • Experience with testing, segmentation, and personalization as well as marketing automation techniques
  • Strong data analytics skills to understand and optimize campaign performance
  • A true attention to detail to ensure campaigns are delivered to the highest quality standards and hitting their targets
  • Strong communication and project management skills to work with various stakeholders
  • Hustle and hunger to operate in a fast-paced environment
  • Experience using Clevertap or a similar CRM suite at an intermediate level

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for growth and development within the company
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