Role OverviewThe CSR Supervisor is responsible for providing exceptional customer service, making qualified referrals, and managing a team of Customer Service Representatives in a fast-paced, process-driven environment.
What You Will Do
Accurately process transactions, maintain the branch cash limit, perform branch audits, and prepare branch reports. Safeguard the bank's assets, manage and train the team, and ensure each team member's skill development and career growth opportunities are achieved.
Why It Might Be a Fit
This role requires high energy, strong interpersonal oral and written communication skills, and the ability to work in a team environment while following good judgement, tactfulness, and time constraints.
Requirements
- High school graduate or GED
- Working knowledge of computer software
- High energy with strong interpersonal oral and written communication skills
- Ability to work in a team environment
- Good judgement, tactfulness, and time constraints
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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