Customer Account Specialist

Hexion
Columbus, OH
Job Description
Role Overview

The Customer Service Account Specialist position is the prime contact for order related activities and is responsible for ensuring customer loyalty by effectively managing the order process. The role will interact with multiple departments across the organization and will be responsible for taking on the challenges of balancing customer and business needs.

What You Will Do

Responsible for the order management process, which includes serving as prime contact for order related activities, building and maintaining business relationships with customers, and working with associates within department and across the organization to achieve optimal customer satisfaction.

Why It Might Be a Fit

The ideal candidate will have strong oral and written communication skills, ability to work effectively in a fast-paced, international, multicultural environment, and experience working with Microsoft Excel and Word. SAP experience is a plus.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • Fluency in English language
  • Strong oral and written communication skills
  • Ability to work effectively in a fast-paced, international, multicultural environment
  • Experience working with Microsoft Excel and Word
  • SAP experience is a plus

Benefits

  • Starting wage
  • Equal Opportunity, Affirmative Action employer
  • Benefits not explicitly mentioned
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