CUSTOMER ACCOUNT SPECIALIST

United States Cold Storage
Any Location, IL
Category Customer Service
Job Description
Work closely with CAS Lead/CAS Supervisor and local USCS management team to contribute to key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation. Assist in meeting customer service requirements, provide administrative support to warehouse operations, and work with warehouse operations to monitor inventory control functions.

Requirements

  • High School Diploma, GED or equivalent
  • 1 to 3 years of experience preferred
  • Excellent communication skills, written and oral
  • PC, leadership and planning skills helpful
  • Experience in AS400, SAP, Word, Excel and PowerPoint preferred
  • Experience with warehouse paperwork preferred

Benefits

  • Medical, Dental, Vision, Prescription, Legal Insurance
  • Pet Discount
  • Critical Illness, Accident Insurance
  • Hospital Indemnity
  • Long Term Care + Permanent Life Insurance
  • Identity Theft Protection
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Supplemental Disability Insurance
  • Basic Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Supplemental Life Insurance
  • Supplemental Spouse Life Insurance
  • Child Life Insurance
  • Loan Solution
  • Health Flexible Spending Account
  • Dependent Flexible Spending Account
  • Telemedicine
  • Virtual Primary Care
  • Prescription Savings Plan
  • Prescription Specialty Copay Assistance Program
  • Weight Management Program
  • Chronic Condition Management
  • Care Navigator Program
  • 24/7 Nurse Line
  • Expert Medical Opinion
  • Precious Additions Maternity Program
  • Health Advocacy
  • Employee Assistance Program
  • Digital Cognitive Behavioral Therapy
  • Digital Physical Therapy
  • Behavioral and Mental Health Platforms
  • Auto and home discount program
  • Secure Travel Protection
  • Discount Programs
  • 401(k) plan
  • Education Assistance
  • Paid Time Off
  • MARC performance incentives
  • Perfect attendance
  • Referral program
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