Customer Account Supervisor

Lakeside Book Company
Willard, OH
Category Education
Job Description
Lakeside Book Company is seeking a Customer Account Supervisor to lead and coordinate daily customer service operations, foster strong partnerships with key customers, and partner with internal teams to ensure accurate promises, timely resolutions, and continuous improvement in customer experience.

Requirements

  • Bachelor's degree in business or related field, or equivalent experience in a customer service, sales, or marketing role within the printing industry
  • 3+ years of demonstrated leadership, prior supervisory experience in a manufacturing environment is a plus
  • Flexible, proactive self-starter; excellent communication and interpersonal skills; ability to influence across levels and lead through change

Benefits

  • Paid time off
  • Medical, dental, and vision benefits
  • 401k with company match
  • Career growth opportunities
  • Employee Assistance Program
  • Employee appreciation & recognition programs
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