Customer Accounts Representative I

The Customer Accounts Representative I will be responsible for analyzing customers' financial strength, authorizing credit lines, and maintaining optimum account performance. The role requires effective communication with customers, maintaining concise and accurate account notes, and delivering excellent customer service through various channels. The representative will also participate in regular team meetings to report on progress towards meeting objectives.

What You Will Do

The main day-to-day responsibilities of the Customer Accounts Representative I include: completing thorough credit reviews, analyzing customer information, reviewing orders and credit applications, investigating and resolving customer payment delinquency, and implementing corrective action to prevent future recurrence.

Why It Might Be a Fit

To be a fit for this role, you will need to possess analytical, problem-solving, and negotiation & reasoning skills. You will also need to have a high level of professionalism, strong interpersonal, written, and oral communication skills, and the ability to act independently. Additionally, you will need to be self-motivated, results-oriented, with effective organizational skills and the ability to take initiative to expand your knowledge.

Requirements

• High School Diploma or Equivalent
• 2 years of customer service or similar experience

Benefits

• Competitive pay
• Business casual dress environment
• State-of-the-art facility
• Experienced management team