Customer Advocate I

Health Care Service Corporation
Chicago, IL
Category Customer Service
Job Description
Join HCSC and be part of a purpose-driven company that will invest in your professional development. Work as a Customer Advocate I in our Chicago office, assisting members and physicians by responding to telephone and written inquiries. Opportunities for advancement and growth in the company.

Requirements

  • High school diploma OR GED
  • 6 months customer service experience OR 6 months experience in an office environment
  • Data entry and/or typing experience
  • Interpersonal, verbal and written communication skills
  • Analytical and organizational skills and independent decision making skills
  • Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks

Benefits

  • Paid training
  • Rapid pay progression up to $21.50 after 18 months
  • Opportunities for advancement and growth in the company
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