Customer Advocate II

Graphic Packaging International
Any Location, MI
Category Customer Service
Job Description
Role Overview

The role involves providing customer service and support via phone, online chat, or text, and acting as a liaison between customers, production, and distribution departments.

What You Will Do

The job requires knowledge of processes and procedures, and involves decision-making responsibility for applying the appropriate course of action.

Why It Might Be a Fit

The ideal candidate will have established skills to perform a range of day-to-day activities, and will impact their team through the quality of services or information provided.

Requirements

  • BA or equivalent
  • 0 years experience
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