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Customer Care Advocate II
Regal Rexnord
Chambersburg, PA
Category
Customer Service
Apply for Job
Job Description
Regal Rexnord is seeking a Customer Care Advocate II within the Industrial Components division to join the TB Woods Customer Care Team, providing customer service and managing customer satisfaction.
Requirements
Provide assigned customers with a tailored customer service experience
Achieve a one-touch average response time of 3.5 hrs for assigned customers
Process credits and returns within 90% of specified service level targets
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
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