Customer Care Agent

Alexander Technology Group
Portsmouth, NH
Category Customer Service
Job Description
Customer Care Agent role for a well-established organization with opportunities for growth and advancement.

Requirements

  • Handle a high volume of inbound customer calls
  • Assist customers with service inquiries, billing questions, account updates, and service requests
  • Document call details and account updates accurately within company systems
  • Maintain professionalism and composure when handling escalated or challenging customer interactions
  • Reliable, punctual, and committed to providing outstanding service

Benefits

  • Performance-based bonus eligibility upon permanent hire
  • $20/hour
  • Temp-to-permanent opportunity
]]>